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Sustainability report 19/20

Training and knowledge transfer

As part of the RAGkademie, we support our employees’ career progression by offering a wide range of training events, certifications, and staff development and management programmes. In addition to fostering personal development, the aim of the RAGkademie is to facilitate interdisciplinary knowledge transfer within the workforce and ensure that expertise is shared with new employees. Since 2019, the RAGkademie has also covered topics that are specific to the company’s operations to ensure that it is fit for the future.

Spending on training increased once again in 2020 despite the Covid-19 pandemic. Training courses that could not go ahead as planned in the first half of the year were postponed until the second half and offered as webinars.

At the end of 2020, we launched a multi-stage project management training programme that an estimated 60 employees are due to complete by the end of 2021. Participants are given the opportunity to develop their project management skills in a programme that is tailored to RAG’s specific needs, with a view to deepening interdepartmental cooperation and optimising internal processes. The emphasis is on communication skills and dealing with challenging conflict situations in projects.

In 2021 the focus was on the Personal Efficiency Programme (PEP). A specially adapted selection of webinars and training courses will open up new approaches to structured and personalised organisation, as well as providing tips on more efficient use of IT tools.

Employment and working time models

Some years ago, we introduced additional working time and working practices models including pre-­retirement part-time arrangements, four-day weeks and sabbaticals in response to increased calls for greater flexibility and a healthier work-life balance. The Covid-19 pandemic accelerated the digitalisation process in the workplace and showed us that we can still collaborate effectively and efficiently, despite working from home and using online meeting set-ups. Thanks to our highly encouraging experiences in this area, we want to continue to make it possible for our employees to work from elsewhere, provided it is compatible with their responsibilities.