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Sustainability report 19/20

Stakeholder Engagement

Our responsibilities to stakeholders 

We live up to our responsibilities to local people, local authorities and local companies, who can be affected by our decisions and actions.

We communicate proactively, openly and respectfully with all stakeholder groups, taking their concerns into account to the greatest possible extent. Open, proactive communication is also essential for our operations.

Honest, meaningful dialogue enables us to

  • retain the trust placed in our company
  • implement our projects cost-effectively
  • identify and resolve potential conflicts at an early stage, and
  • facilitate a process of continuous improvement
      

Our main stakeholders

In 2013 we defined our stakeholders for the first time based on a structured analysis by our CSR task force and management. This analysis is regularly reviewed, and was last updated in the process of preparing this report.