In 2020, we used our first online survey of RAG employees and external stakeholders to identify the key topics that the company should address. Just under 300 representatives of various stakeholder groups – a response rate of over 65% – took the opportunity to share their views. Both internal and external stakeholders delivered a virtually identical evaluation of the key topics.
Based on the survey results, the CSR task force updated the previous list of focus areas, and consolidated them under 12 key topics. RAG’s economic, environmental and social impacts were discussed and then evaluated by participants at a workshop devoted specifically to this subject. The overall results were used to update the materiality matrix.
Details of the changes in the key topics compared with the 2018 report and the consolidation of the topics under the 12 key topics based on the results of the online survey you will find here.